Natixis Corporate & Investment Banking traces its history in the Chinese market back to Banque Française du Commerce Extérieur (BFCE), which established correspondent banking relationships with Chinese banks in the 1950s. We have had an on-the-ground presence in mainland China since 1994, and today have branches in Shanghai and Beijing.

We aim to serve as trusted advisor to our corporate clients, leveraging our global reach and expertise to support their business development at home and abroad. We provide our clients with financing and risk management solutions, enable their access to the international debt markets and support their day-to-day trade finance and liquidity management activities.

Internationally, we accompany our Chinese corporate clients in their overseas expansion, drawing on our global presence and our deep roots in Europe. We facilitate and finance cross-border acquisitions by Chinese companies, particularly into Europe, and support our clients’ investments in commodities and projects worldwide, including in Australia, Africa and Latin America.

For Chinese institutional investors, Natixis CIB provides tailor-made investment opportunities including structured products issued by Natixis CIB, structured assets originated by Natixis CIB and bonds issued by Natixis CIB’s parent company, Groupe BPCE.

Statutory Public Disclosures

Our staff combine in-depth local knowledge with a global vision, working closely with Natixis CIB teams worldwide to wholeheartedly serve our clients in China, and bring them all the benefits of Natixis CIB’s global expertise.​​​​​​​

Hong Liu
Senior Country Manager, Greater China

Natixis Beijing Branch

Room 1902, Yintai Office Tower C, Beijing Yintai Centre
No.2 Jianguomenwai Street, Chaoyang District
100022 Beijing
China

+86 (0)10 8518 9169

Natixis Shanghai Branch

Room 1601, 1605-1608
Azia Building, No.1233 Lujiazui Ring Road
Pudong Shanghai
200120
China

+86 (0)21 6841 0766

Contacts for Bank Confirmation

Shanghai Branch Operations Department

8621-61633288

Room 1601, 1605-1608, Azia Building, No.1233 Lujiazui Ring Road, Pudong, Shanghai 200120, P.R China

Beijing Branch Operations Department

8610-69000588

Room 1902, Yintai Office Tower C, Beijing Yintai Centre
No.2 Jianguomenwai Street, Chaoyang District, Beijing 100022   P. R. China

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Complaints Procedure

If you are a Natixis Corporate & Investment Banking client and are dissatisfied with our service, we invite you to contact us through your usual relationship manager so that we can examine your case and provide you with a response.

In line with National Financial Regulatory Administration guidelines, we commit to acknowledging your complaint within 5 working days and providing you with a response within 15 calendar days*. 

If you consider that the response you receive is not satisfactory, you may directly contact our Client Services team by email or by post at the address listed above, or our local Compliance team through the telephone numbers below.

As a last resort and if no satisfactory solution has been found, you have the right to protect your legitimate rights and interests by applying for verification, mediation, arbitration, or litigation.

*If we are unable to provide the result within the specified time, we will inform you of the updated processing time in a timely manner and continue to follow up. The final processing result is generally completed within 15 calendar days. For complex complaints, it will be completed within 30 calendar days. If the situation is particularly complicated, the final processing time will not exceed 60 calendar days.

 

Customer Complaint Hotline

Natixis Shanghai Branch: 

+86 (0)21 6163 3250

Natixis Beijing Branch: 

+86 (0)10 6900 0591