MALAYSIA

If you are a Natixis Corporate & Investment Banking client and are dissatisfied with our service, we invite you to contact us through your usual relationship manager so that we can examine your case and provide you with a response.

We commit to acknowledging your complaint within 10 calendar days and providing you with a response within 60 calendar days.

If you consider that the response you receive is not satisfactory, you may directly contact our Client Services team by email or by post at the address listed above.